Service and Maintenance Schedule

Service Intervals

It is important to maintain your ebike in order to ensure it lasts as long as possible. Please follow these recommendations.

Break-in

All ebikes go through a normal break-in period. Your ebike will last longer and work better if you break it in before riding it hard. We recommend all riders get a quick tune-up one month after purchase so that the dealer can adjust cables and other key parts.

Maintenance Schedule

Weekly Basis: 402-1207 km (250- 750 mi)

1. Check brake pads for wear and tear. If brake pads are less than 1mm thick, replace them with new brake pads ASAP
2. Check brake caliper screw torque. Ensure screws are at a proper torque
3. Check Kickstand screw and ensure that the screw is properly torqued
4. Check all cable connections to ensure proper fit
5. Check wheel trueness and for quiet wheel operation (without spoke noise)
6. Check drivetrain for proper alignment and function (including the chain, freewheel, chainring, and derailleur).
7. Prop the bike so the rear wheel can spin freely. Have a friend hold the bike on the kickstand so the rear wheel is lifted off the ground
8. Check condition of frame for any damage
9. Check bike is shifting properly, proper derailleur cable tension
10. Check spoke tension. Ensure the spokes are tighten properly
11. Inspect all cables and housings
12. Check accessory mounting (rack mounting bolts, fender hardware, and alignment)